October Changelog: Faster insights & broader chain coverage
We’re back from Network School and Token2049 in September — and straight back to building!
This month’s update focuses on helping our customers see insights near real-time, reach more onchain audiences, and streamline workflows. Highlights:
Near real‑time user data with faster loading across portfolio, transactions, and trait calculations
A refined User Persona Dashboard with bulk actions and multi‑column sorting for quicker operations
Expanded EVM coverage with 6 supported chains and ongoing rollout to more ecosystems
Import NFT holders (ERC‑721 and ERC‑1155) directly from a collection address to analyze and activate them
User Persona Dashboard: Near real‑time data and a smoother experience
Over the past two months, we rebuilt the underlying data pipeline to balance load time with data freshness on the core Users table. Previously, user personas were pre‑calculated once per day. As more teams needed fresher signals for analysis and activation, we moved to near real‑time updates.
What this means for our you:
See portfolio, transactions, and Suite’s unique trait calculations with lower latency
Load user records faster, even at scale
Take action sooner with confidence
We also refined the table design and added bulk‑selection tools so you can:
Drag to select multiple records
Select all users in one action
Sort by multiple columns for more flexible views
Depending on the data source, related attributes are displayed automatically, for example:
Email for users imported via Privy
Contract Address and Chain for onchain sources
EVM support: Expanding coverage to 6 blockchains
We now support 6 chains and are continuing to expand coverage across the EVM ecosystem.
Notes on coverage:
Newer chains like HyperEVM and Berachain currently have limited NFT features
During beta, each organization can enable up to 2 chains to ensure great performance
Need more than 2 chains or support for a chain we don’t yet cover? Contact us at team@getsuite.io and we’ll help.
Import User feature: Import NFT holders into Suite
You can now import NFT holders (ERC‑721 and ERC‑1155) using a collection address. This is available on major networks today, excluding Berachain and HyperEVM for now.
Common ways teams use this:
Monitor newly launched collections and track holder engagement over time
Analyze how specific NFT holder cohorts correlate with product usage, conversion, or retention
Try out now at: app.getsuite.io
What’s next
We’re targeting a stable Suite release by the end of this year, with improvements across both the Suite Dashboard and Suite Widget.
Focus areas for November:
Theme system for Suite Widget with deeper brand customization
Bug fixes and enhanced agent capabilities
Continued rollout of new chains
Further infrastructure work to reduce data latency
About Suite
Suite is an AI-powered Customer Success engine that helps Web3 projects understand and engage users through onchain insights.
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